Shipping policy
1. Shipping Within Australia
At Lady Milan, we’re committed to delivering a seamless and dependable shipping experience across Australia. We offer complimentary shipping on all orders over $500 AUD. For orders under $500 AUD, a flat shipping fee of $15 AUD will apply.
Orders are typically processed within 1–2 business days. Once dispatched, you can expect delivery within 2–8 business days, depending on your location.
Please note that delivery times may vary slightly during peak seasons, public holidays, or when shipping to remote areas. If you have any questions or need assistance with your order, our customer care team is always here to help.
2. International Shipping
We offer worldwide shipping at a flat rate of $50 AUD. Please note that this fee does not include any duties, taxes, or customs charges that may be applicable in your country.
Customers are responsible for reviewing and complying with their country’s import regulations, including any applicable duties and taxes.
For international shipping inquiries, please contact our customer service team at info@ladymilan.com.
3. Order Processing Time
Orders are typically processed within 1-2 business days. Orders placed on weekends or public holidays will be processed on the next business day.
4. Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information.
5. Shipping Restrictions
We currently offer shipping to the countries listed in the country/region selector on our website. If your country is not listed, please contact us to inquire about shipping availability.
6. Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, and fees levied by the destination country. These charges are the responsibility of the recipient.
7. Contact Information
For any questions or concerns regarding our shipping policy, please contact us at info@ladymilan.com.
Note: This shipping policy is subject to change without prior notice. Please review it periodically for any updates.